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    *Credit cards are accepted

    online only

Single Transactions


 

A courier may process single transactions through the public customer windows at any time during normal business hours. The courier must request a new Q-Matic ticket after each single transaction is completed.  The courier must sign-in the dealer logbook and ask for a Q-Matic title ticket.  He/she will wait until called to the public customer window.

 

The courier may repeat this process an unlimited number of times.  However, all previous transactions must be completed and cashiered prior to resigning into the dealer logbook and taking a new Q-Matic ticket.  Tickets will be issued until 5:00 pm.

 

Note:  If transactions are also being processed utilizing the express wait-on service, the courier is required to first wait at the dealer window until all of the express transactions are completed and cashiered before processing through the public customer queue.

 

Additional guidelines are as follows:

 

  • Two renewals will count as one transaction.

  • Temporary tags will count as one transaction. 

  • All work must be complete and ready to process when brought into the office.

  • If the dealer's license is revoked, cancelled or suspended, or if an unredeemed dishonored check is outstanding, transactions can not be processed without prior arrangements and appropriate authorization.

  • All title work submitted without a Florida driver license or identification number must be accompanied by a copy of the identification used to verify the applicant's identity.
  • All Florida driver license or identification numbers that can not be verified in FRVIS will be returned for a copy of the identification used to verify the applicant's identity.
  • A current copy of the Dealer’s License and Hillsborough County Occupational License must be submitted once a year.

  • Dealers must provide their state assigned check digit with each group of transactions.  We are not authorized to keep this information on file.   

  • In most cases, towing & storage companies will be directed to use the dealer window to have their transactions processed.  At the discretion of management, towing & storage transactions may require standard drop-off service

Management reserves the right to make exceptions to these guidelines.

 

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